Advanced routing, supervisor dashboards, and AI-powered workflows for support and sales teams — on the same Cliqtel platform that powers your numbers, SIP, and messaging.
Skill-based routing, overflow queues, priority handling, and omnichannel workflows.
Live agent state, queue health, SLA tracking, and historical analytics.
Every call transcribed, summarized, and searchable — with sentiment and topic extraction.
After-call work timers, wrap-up codes, transfers, and warm handoffs.
Voice, SMS, and WhatsApp in the same agent interface — one queue, one thread.
Deep integration with Salesforce, HubSpot, Zoho, Pipedrive, and Dynamics.
Cliqtel Contact Center is in private beta. Get in touch and we’ll add you to the early-access list.
