Dialpad Integration

Features

SIP trunk integration for global numbers
AI-powered communications platform
Works alongside Dialpad native numbers
Inbound routing to Dialpad users and departments
TLS transport support

How to Connect

Create a DIDfarm SIP trunk

Click Connect to create a trunk for Dialpad.

Enable SIP trunking in Dialpad

Contact Dialpad support to enable external SIP trunk integration. Provide your DIDfarm trunk credentials.

Map numbers

Assign your DIDfarm numbers to Dialpad users or departments.

Test

Verify calls work in both directions.

Requirements

Dialpad Enterprise plan
SIP trunk feature enabled
Dialpad admin access
At least one DIDfarm number

Trunk Configuration

When you connect, a SIP trunk is created with these optimized defaults:

transport

tls

codec preference

g722,ulaw

nat mode

off

auth type

credentials

max channels

10

Post-Setup Checklist

SIP trunk confirmed active in Dialpad admin
Inbound call reaches Dialpad user
Outbound call routes correctly

Dialpad + Cliqtel: Use Cases

Add PSTN calling to Dialpad

Enable outbound and inbound calls from your Dialpad tenant using Cliqtel SIP trunks. Works with direct routing and BYOC models.

International expansion

Give your Dialpad users local numbers in every country you operate in. Customers see a familiar area code, your team works from anywhere.

Cost reduction

Replace bundled minutes in your Dialpad plan with Cliqtel's pay-per-use outbound rates. Most customers see 30-60% savings on international calls.

Dialpad Integration — FAQ

How do I connect Cliqtel to Dialpad?

Create a SIP trunk in your Cliqtel portal, copy the credentials, and paste them into Dialpad's SIP provider settings. A full step-by-step guide is in the setup steps above.

Does Cliqtel work with my version of Dialpad?

Cliqtel supports all current and recent versions of Dialpad. Check the supported versions list above or contact support if you're running an older release.

How much does it cost to use Cliqtel with Dialpad?

Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the DID numbers you rent (from EUR 1.49/mo) and the minutes you use. See our pricing page for details.

Can I use my existing phone numbers?

Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).

Does Dialpad need any special firewall configuration?

Open UDP 5060 (SIP) and UDP 10000-20000 (RTP) outbound to sip.cliqtel.com. Most PBX systems handle this automatically if you're not behind a strict NAT.

Dialpad