Avaya IP Office Integration

Features

SIP trunk with registration authentication
Incoming call route configuration per DID
Short code dialing for outbound calls
Supports UDP and TLS transport
Compatible with IP Office Server Edition

How to Connect

Create SIP Line in IP Office Manager

Open IP Office Manager, navigate to Lines, and create a new SIP Line with ITSP Domain set to sip.didfarm.com.

Configure credentials

Enter your DIDfarm username and password in the SIP Credentials tab of the SIP Line configuration.

Set up incoming call routes

Create incoming call routes matching your DIDfarm numbers to extensions, hunt groups, or auto attendants.

Merge config and test

Send the configuration to the IP Office system. Verify trunk registration and make test calls.

Requirements

Avaya IP Office R11 or later
Admin access to IP Office Manager
Network reachability to sip.didfarm.com
At least one DIDfarm number

Trunk Configuration

When you connect, a SIP trunk is created with these optimized defaults:

transport

udp

codec preference

g722,ulaw,alaw

nat mode

auto

auth type

credentials

max channels

8

Post-Setup Checklist

SIP Line shows Registered in System Status
Inbound call reaches correct extension or hunt group
Outbound calls display correct caller ID

Avaya IP Office + Cliqtel: Use Cases

Replace your current SIP provider

Migrate your Avaya IP Office system from an expensive SIP provider to Cliqtel without changing your PBX configuration — same SIP protocol, transparent per-number pricing.

Add international numbers to Avaya IP Office

Expand your Avaya IP Office deployment with local, toll-free, and mobile numbers in 70+ countries. Assign them to extensions or queues exactly as you do today.

Failover and redundancy

Add Cliqtel as a secondary SIP trunk for Avaya IP Office to fail over when your primary carrier has an outage. Keep your customers reachable 24/7.

Avaya IP Office Integration — FAQ

How do I connect Cliqtel to Avaya IP Office?

Create a SIP trunk in your Cliqtel portal, copy the credentials, and paste them into Avaya IP Office's SIP provider settings. A full step-by-step guide is in the setup steps above.

Does Cliqtel work with my version of Avaya IP Office?

Cliqtel supports all current and recent versions of Avaya IP Office. Check the supported versions list above or contact support if you're running an older release.

How much does it cost to use Cliqtel with Avaya IP Office?

Cliqtel has no setup fees, no monthly platform fees, and no channel limits. You pay only for the DID numbers you rent (from EUR 1.49/mo) and the minutes you use. See our pricing page for details.

Can I use my existing phone numbers?

Yes. Cliqtel supports porting for most countries. Contact support with your existing numbers and we'll check portability and timelines (typically 5-10 business days).

Does Avaya IP Office need any special firewall configuration?

Open UDP 5060 (SIP) and UDP 10000-20000 (RTP) outbound to sip.cliqtel.com. Most PBX systems handle this automatically if you're not behind a strict NAT.

Avaya IP Office